Privacy Policy of GreatWest Law Solicitors

Effective Date: 01/09/2024

GreatWest Law Solicitors is a recognised law practice providing legal services through employed and self-employed solicitors, lawyers, and paralegals. This privacy policy explains when and why we collect personal information, how we use it, the conditions under which we may share it, and how we protect it. We are committed to safeguarding your privacy and ensuring the protection of your personal data.

Responsibilities

GreatWest Law Solicitors acts as both a data controller and data processor, adhering to the obligations set forth by the General Data Protection Regulation (GDPR).

Information We Collect

We collect personal data when you contact us via our website, email, or phone. This may include your name, contact details, IP address, and information about your use of our website (such as cookies and accessed pages). This data helps us provide legal services to you effectively.

How We Use Your Data

GreatWest Law Solicitors processes personal data to pursue legitimate business interests, ensuring compliance with GDPR by:

  • Collecting and retaining only necessary data.
  • Keeping personal data up to date.
  • Storing and disposing of data securely.
  • Implementing appropriate technical measures to safeguard personal information.

Legal Basis for Processing

The legal basis for processing your personal data is to fulfil legitimate business interests.

Data Sharing

Your data will remain confidential and will only be shared with third parties if necessary for business purposes or to comply with legal obligations. Any third-party service providers will use your data solely to perform services on our behalf and must protect it accordingly.

Data Retention

We retain your data only for as long as needed to meet legal, statutory, or regulatory requirements. Data that is no longer necessary will be securely disposed of.

Your Rights

Under the GDPR, you have rights regarding your personal data, including:

  • Access to your data.
  • Correction of inaccuracies.
  • Deletion of your data.
  • Restriction of processing.
  • Objection to processing for marketing.
  • Data portability (requesting a copy of your data).

If you wish to exercise any of these rights, please contact us at info@greatwestlaw.co.uk. You may also contact the Information Commissioner’s Office (ICO) for further guidance or to raise a complaint.

Cookies and Website Use

Our website uses cookies to enhance user experience. If you leave a comment, you may opt to save your details in cookies for future convenience. Additional information on how cookies function, including login and screen preference cookies, can be found in our website terms.

Embedded Content and Third-Party Links

Our website may contain embedded content from other websites (such as videos or articles). These third-party websites may collect your data and use cookies. Please review their privacy policies for more details.

Data Security

We implement appropriate security measures to protect your data. However, if you request a password reset, your IP address will be included in the reset email.

Data Retention for Comments and Accounts

Comments and associated metadata are retained indefinitely. Registered users can view, edit, or delete their personal information at any time. Website administrators may also access and manage user information.

Changes to Our Privacy Policy

GreatWest Law Solicitors reserves the right to update this policy at any time. Any changes will be posted on this page. Please check back periodically to ensure you are aware of any updates.

Contact Information

For any questions or concerns regarding this privacy policy, please email us at info@greatwestlaw.co.uk.